sale I started in CRM a couple decades ago, and at that time, customer relationship management meant you had a contact record for a customer. Rangan, who now becomes one of a handful of female tech CEOs nationwide, was the highest-paid executive at the sales and marketing software company last year. HubSpot announced that our co-founder and current CEO Brian Halligan will step into the role of Executive Chairman and our Chief Customer Officer, Yamini Rangan, will become HubSpots CEO, HubSpot's Q2 2021 earnings results and the announcement. Tell us more about the Flywheel advocate approach. sale brought Its not what the handoff looks like, its who theyre serving. Learn More on HubSpot's active insiders. [Those connections] fulfil me in very different ways, she says. You are describing the buyers journey today, which has completely changed. Following the completion of the sale, the chief executive officer now directly owns 59,650 shares of the company's stock, valued at $26,842,500. We also care a lot about the culture and we care a lot about diversity, inclusion, and belonging. LaunchDarkly Co-Founder Harbaugh Replaced as CEO by Dan Rogers. Utilizing inorganic and organic means, the firm has been working on diversifying its product mix and pivoting away from the cloud-storage space. I think the next chapter is even bigger than the previous one. , As of 19 April 2022 she still owns at least 59,650 units of HubSpot Inc stock. Yamini Rangan: Exceptionally emotional, partly because of my journey. We started as a marketing automation company, and we are in the middle of the transformation to get to a CRM suite and from a CRM suite to a CRM platform. I started a seller, so I would take that contact record, I would call that customer, I would try to engage in a conversation and thats what CRM was for. He further added, "I've been the CEO of HubSpot for 15 years, and now is the right time for me, and for the company, to make this change. Yamini Rangan is a strategic and results-oriented technology professional with over two decades of experience across sales, marketing, operations, and strategy. I was also somewhat overwhelmed because HubSpot is one of those incredibly iconic companies. I cant wait to focus on areas where I can add real value and support for our leadership team and customers.". sale CAMBRIDGE (Diya TV) Indian American Yamini Rangan will take over as CEO of HubSpot, a software developer for marketing, sales, and customer service products. Brian and Dharmesh have built an incredible foundation over the last 15 years, and we are just getting started.Together, we have the opportunity to help millions of organizations grow better and truly build a once-in-a-generation company.I couldnt be more excited for the future of HubSpots journey. "Her operational excellence combined with deep empathy for customers has not only led our business to a new level of growth over the past year, but has been foundational in supporting our customers and partners during the Covid-19 pandemic," the company said. I think thats what I live to do.. According to the SEC Form 4 filings, Yamini Rangan has made a total of When we have a company meeting or a board meeting, we start with the voice of the customer. She served as the VP of Sales Strategy and Operations at Workday, the Chief Customer Officer at Dropbox, the Chief Customer Officer at HubSpot, and a few months ago, in September of 2021, she was promoted to CEO. . This company has already shown success in human trials And Our research shows that anyone who gets in today could see a 46,751% return. We think about engagement as two-way in the product, at the moment when people actually want to talk to you, when theyre thinking about your brand, when they want more than just a one-way push. Linked companies : HubSpot, Inc. Year of birth: 1975: Yamini Rangan Age: 47: Marital Status: Married: Children: 2 boys: Nationality: American: But Yamini asserts that the value of a CCO isnt limited to the CRM software industry, and she urges businesses from all fields to place greater value on their most important asset their customers. Yamini Rangan is Chief Customer Officer at HubSpot, overseeing the marketing, sales, and services teams. sale They are looking for validation, not information.. Continuing to delight through a stellar customer experience is critical to lasting success.. "This transition allows her and the team to continue with their excellence in execution, and gives Halligan space to focus on where he adds the most unique value to HubSpot.". HubSpot is a leading CRM platform that provides software and support to help companies grow better. of Yamini Rangan is 49 years old and was born on 06/29/1973. Today, HubSpot announced that our co-founder and current CEO Brian Halligan will step into the role of Executive Chairman and our Chief Customer Officer, Yamini Rangan, will become HubSpot's CEO, effective September 7, 2021. HubSpots lead director Lorrie Norrington shared, "The board believes there is no stronger team to grow the company than the powerful combination of Brian, Dharmesh, and Yamini's leadership.Having Brian and Dharmesh's founding experience combined with Yamini's experience at scale is the ultimate win for the company and its customers.". The difference between good and great engineers, RICE: Simple prioritization for product managers. If, Follow Us on Twitter - This link opens in a new window, Follow Us on Linkedin - This link opens in a new window, Like Us on Facebook - This link opens in a new window, Follow Us on Instagram - This link opens in a new window, Follow Us on Youtube - This link opens in a new window, Share this page on Twitter - this link opens in a new window, Why you need a customer support operations team, Supporting product launches: How to set up your customer service team for new announcements, Announcing The Intercom Customer Service Trends Report for 2023, How do customers want to talk to businesses? 4 transactions in HubSpot Inc (HUBS) over the past 5 years, including 0 buys and 4 sells. Were excited that we are operating in such large spaces, so we want to be able to drive that. It has an affiliated registered investment adviser, which serves as the subadviser to an exchange traded fund. Yamini Rangan is the Chief Customer Officer of Dropbox Inc. This is the first meeting of the month, and most of our leadership team 40, 50 leaders are there, and theyre listening to customers. Earlier, I mentioned our customer-first meeting. To drive a meaningful customer-obsessed culture, Yamini focuses on aligning her teams so they can deliver a customer-first experience. I really appreciate it. Wallmine is a radically better financial terminal. She isn't exactly new to HubSpot. In the last twelve months, HubSpot insiders bought shares 1 times. Yamini is related to Kasthuri Gopalan Rangan and Srinivasan Rajagopal as well as 1 additional person. -- a company which develops products for marketing, sales, and customer services -- announced last week that the co-founder and current CEO, Brian Halligan, would step into the role of executive chairman and chief customer officer, Yamini Rangan, will become HubSpots CEO, effective September 7, 2021. , Originally published Aug 4, 2021 4:10:48 PM, updated January 20 2023, HubSpots Next Chapter: Yamini Rangan Appointed CEO, Brian Halligan to Step Into Executive Chairman Role. 1. Short on time? Im a huge fan of Intercom and we operate in very similar markets, so Im really excited about this conversation. Learn how to use HubSpot and inbound to grow better. Focusing on cadence. A tech industry veteran, Yamini has more than 24 years of experience ranging from product marketing, sales, and strategy. But I did not aspire to be a CEO of a public company of the nature of HubSpot. Where will it take us? Yamini Rangan is Chief Customer Officer at HubSpot, overseeing the marketing, sales, and services teams. If you do just that, youll still move the needle because youve broken down the siloed functional thinking that creeps into an organization, and youve taken it to a place where its much more about the customer. During the past 18 months, 288,214 shares of HubSpot Inc (HUBS) were sold and 10,000 shares were bought by its insiders, resulting in a net "We're excited for this new chapter in HubSpots journey and what it means for our customers, partners, employees, and shareholders. The applications are available ala carte or packaged together. Yamini Rangan's largest sale order was 7,296 units, worth . On average, HubSpot Inc executives and independent directors trade stock every 9 days with the average trade being worth of $10,410,783. How to drive more customer retention is on everyones mind. For us, that was the end of the journey. Our content creates conversations, our voice is the one that matters. Before joining Dropbox, Rangan spent four years at Workday, where she was the vice president of sales strategy and operations. . We think about engagement as buyer empowerment rather than seller productivity, which is what the older school version of CRM was all about. Total Exemptions Value. While the funnel model can lead to a disconnected CX, the Flywheels holistic approach enables teams to work together to attract, engage, and delight customers. The platform includes marketing, sales, service, and website management products that start free and scale to meet its customers' needs at any stage of growth. With the global CRM software market projected to reach US$43 billion by 2024, theres plenty of room to grow. I dont get it. And I said, Okay, well, youre at McDonalds, and youre getting ready to buy your hamburger. Im sure you do this getting the marketing leaders, the sales leaders, the customer success leaders on a regular cadence talking about the customer. Yamini Rangan is Chief Executive Officer at HubSpot. Yamini Rangan around $98,890. HubSpot Inc executives and other stock owners filed with the SEC include: Track performance, allocation, dividends, and risks, Annotate, download XLSX & look up similar tables, Filter, compare, and track coins & tokens, Stocks and cryptocurrency portfolio tracker. What are you going to be able to make possible next? Yamini Rangan is Chief Customer Officer at Hubspot. Updated Aug 4, 2021, 8:33pm EDT. 1100 Single family residential homes used as such. Our cultural values start with solving for the customer. a net As Chief Executive Officer and former Chief Customer Officer at HUBSPOT INC, Yamini Rangan made $8,447,107 in total compensation. Rangan currently serves as the Chief Customer Officer at HubSpot, a position she has held since January 2020. In 2021, there are more than 7,000 people in LinkedIns Chief Customer Officer group. Under no circumstances does any information posted on GuruFocus.com represent a recommendation to buy or sell a security. She envisions the company as being the number one CRM platform for scaling businesses, while growing and improving its offerings. The estimated net worth of Yamini Rangan is at least $23.18 million as of April 19th, 2022. As at DROPBOX, INC., made $0 in total compensation. Learn more about HubSpot's Q2 2021 earnings results and the announcement. Ms. Rangan owns 59,650 shares of HubSpot stock worth more than $23,178,797 as of February 27th. What does that look like at HubSpot? Its everybodys job to engage with the customer. Learn More on Yamini Rangan's trading history. Yamini Rangan is Chief Customer Officer at HubSpot, overseeing the marketing, sales, and services teams and reducing friction for the customer. Is it time to update your engineering processes? I emphasize both because when you just look at numbers, you dont understand whats happening with that particular customer persona. Written by Hannah Fleishman Other key executives at Dropbox Inc include The company was founded by Halligan and Dharmesh Shah in 2006. Im very fascinated by this. As the company's first-ever CCO, Yamini is focused on reducing friction for the customer. The combination of our founders vision and leadership, with Yaminis extensive experience scaling high-growth companies, means HubSpots future is exceptionally bright. Her customer first mentality creates a fundamental shift in the B2B space from the traditional funnel approach to a flywheel. Ada M Breaux was connected to this place. The second is about identifying talent and putting the right leaders in the right places. Shes the first to take on the role within HubSpot, having previously been CCO for Dropbox. "Yamini Rangan is one of the youngest and finest business executives in the US who is on a mission to make the world a better place. Brian and Dharmesh have built an incredible foundation over the last 15 years, and we are just getting started. sale 1. Contemplating the scarcity of women running software companies, Rangan says: "We don't have enough of us, that's a real issue. sale The combination of our founders' vision and leadership, with Yamini's extensive experience scaling high-growth companies, means HubSpots future is exceptionally bright," the company said in a press release. First off, it puts marketing, sales, and customer success at odds. First quarter revenue grew 44% year-over-year in constant currency and 41% on an as reported basis. A tech industry veteran, Yamini has more than 24 years of experience ranging from product marketing, sales, and strategy. Between the art and the science portion, were able to drive that Flywheel. There are 14 older and 2 younger executives at HubSpot Inc. Difficult. "Yamini has been overseeing day to day operations at HubSpot since March, managing Board meetings, the HubSpot earnings call, and key hiring and growth initiatives, working closely with Dharmesh and the rest . of 410,123 shares made by Timothy H. Young Anna Griffin: You have to be there when they want to talk about it; when they have the issue, when they have a need, and ultimately when you have an opportunity. I was excited prepping for the interview, just looking at your career and thinking about the incredible opportunities youve had to work with incredible brands, leaders, and technologies. Country of residence : Unknown. HubSpot Inc. (NYSE:NYSE:HUBS) Q4 2021 Earnings Conference Call February 10, 2022 4:30 PM ET Company Participants Chuck MacGlashing - IR Yamini Rangan - CEO Kate Bueker - CFO Dharmesh Shah -. , Please note GuruFocus will not track the insiders transaction performance if he/she does not have buying transactions. Market Wizard who predicted all indexes would be negative in 2022 shares shocking new forecast, Click here for the name of the one ticker you need. Over the last 8 years, insiders at HubSpot Inc have traded over $544,009,414 worth of HubSpot Inc stock and bought 55,000 units worth $8,652,000 Learn More about Yamini Rangan's net worth. Yamini Rangan made Shes proven she can lead HubSpot, and Im excited to partner with her for many years to come in my new role as Executive Chairman. There are a bunch of issues with that type of funnel vision. Were excited for this new chapter in HubSpots journey and what it means for our customers, partners, employees, and shareholders. Rangan will officially take over the role from September 7 onwards. Easy. $7,000. Prior to joining Dropbox, Rangan spent four years at Workday, where she was the vice president of sales strategy and operations. Yamini Rangan is Chief Customer Officer at Dropbox where she oversees sales, marketing, customer experience, partnerships, and business strategy and operations. As the Insider of HubSpot, Inc., Ms. Rangan earned a total compensation package of $8,447,107.00 in 2021. Ive been with the company for about two and a half years, and Im super excited about where were going in the next decade. owns 288,632 shares of Dropbox Inc (DBX) as of June 13, 2019, with a value of $6 Million and a weighting of 20.61%. The first step is to go from functional thinking to customer thinking. HubSpot was founded in 2006 . They purchased a total of 10,000 shares worth more than $3,400,800.00. The gurus listed in this website are not affiliated with GuruFocus.com, LLC. Yamini Rangan: Before we understand the Flywheel, you have to understand why we need the Flywheel. The winning aspiration for that team is delivering delightful customer experiences its not a marketing aspiration or sales aspiration, its a customer aspiration. Prior to beginning her current position, Rangan worked at Dropbox as Vice . This event will be in-person and live-streamed via YouTube. I think its shifted pretty significantly. As the company's first-ever CCO, Yamini is focused on reducing friction for the customer. Prior to becoming CEO, Yamini served as HubSpot's first-ever Chief Customer Officer, overseeing the marketing, sales, and services teams. Thats the first step. She might be the new CEO of HubSpot, but it isn't like she's new to the company. Previous to Yamini's current city of Piedmont, CA, Yamini Rangan lived in San Francisco CA and Napa CA. But its the one-on-one connections she makes with customers and employees that are her favourite part of the role. Yamini Rangan is Chief Executive Officer at HubSpot. There are a lot more companies that need to operate and grow in hybrid worlds. Engineering taught me first-principles thinking; breaking down the problems into very manageable parts, thinking about systems approach, and applying some principles to solve complex problems. Embracing feedback. of Yamini Rangan currently owns a total of 2 In no event shall GuruFocus.com be liable to any member, guest or third party for any damages of any kind arising out of the use of any content or other material published or available on GuruFocus.com, or relating to the use of, or inability to use, GuruFocus.com or any content, including, without limitation, any investment losses, lost profits, lost opportunity, special, incidental, indirect, consequential or punitive damages. Japan's Birth Rate Declines Again, Plunging to a Record Low. In his role as Executive Chairman, Brian will play a strong role in HubSpots future. and "Since day one of her arrival, shes made our organisation better, and while I was out, she led the company with clarity, empathy, and exceptional results.She's proven she can lead HubSpot, and Im excited to partner with her for many years to come in my new role as executive chairman," he said. Can you pronounce this word better. Im really excited. Thats what brought me to HubSpot. Learn More about insider trades at HubSpot. You become the CEO of HubSpot, what was that like? no insider transaction in Dropbox Inc (DBX). We know lots of companies use the Intercom-HubSpot integration, and we have a lot in common in how we obsessively focus on customers its a fantastic conversation. Middle-market firms have been much stronger. Asha Keddy - Intel. sale May I ask you a question? and Ms Rangan is 47, she's been the CEO, Pres, and Chief Customer Officer & Director of HubSpot Inc since . . sale . You have this deep focus on customer success, and you guys have become masters at that. When do you want to talk about French fries? In summary, during the past 3 months, insiders sold 97,900 shares of HubSpot Inc (HUBS) in total and bought 0 shares, with a net Above is the net worth, insider trading, and ownership report for Yamini Rangan. The company was founded by Brian Patrick Halligan and Dharmesh Shah on April 4, 2005, and is headquartered in Cambridge, MA. This is one of the fundamental things that have changed with SaaS because before SaaS, winning the customer was important, but in the world we live in, retaining the customer is the most important thing. In 2003, fewer than 20 people worldwide held the title. Today, HubSpot announced that our co-founder and current CEO Brian Halligan will step into the role of Executive Chairman and our Chief Customer Officer, Yamini Rangan, will become HubSpots CEO, effective September 7, 2021. Yamini Rangan is Chief Executive Officer at HubSpot. I started as an engineer at that point, I was fascinated by technology. The market potential is huge. Q1 subscription . Yamini Rangan. Do you ever graph your Flywheel? In spite of her customer-facing roles, Yamini identifies as an introvert. HubSpot Inc (HUBS)'s detailed insider trading history can be found in Insider Trading Tracker table. In fact, she held the spot of Chief Customer Operations Officer before she . Yamini Rangan: Anna, thank you so much for having me on your podcast. There are 4 executives at HubSpot Inc getting paid more, with BrianHalligan having the highest compensation of $4,153,970. Of this total $0 was received as a salary, $0 was received as a bonus, $0 was received in stock options, $0 was awarded as stock and $0 came from other types of compensation. Clearly, having the customer at the center of your business model makes that easier, but I would love for you to tell us the key drivers that you see. Casey Renner. They have a kid behind that theyre helping. Id love to hear your philosophy on modern-day engagement. Yamini Rangan is Chief Executive Officer at HubSpot. Stock quotes provided by InterActive Data. Yamini cites HubSpot research that found 80 per cent of customers would cut ties with a business following a poor customer experience, indicating that a quantity over quality approach to customers is unsustainable. The oldest executive at HubSpot Inc is JillWard, 60, who is the Director. Yamini Rangan is Chief Executive Officer at HubSpot. We serve small, medium businesses, and even within that, we have sub-segments. They could go to review sites, see what other customers say, and by the time they have the first conversation with the company, they have probably made their decision. Yamini Rangan: Its fascinating. Its really world-class. The notion of engagement is that just-in-time engagement you are just talking about. Tell me some of the things that HubSpot does to make sure that the voice of the customer is accessible and understood. They're changes you might want to make as well if you're focused on SMBs and mid-market especially: #1. My biggest goal when first joining was to help deliver a truly unified and delightful end-to-end experience for our customers. In addition, she makes $811,270 as CEO, Pres, and Chief Customer Officer & Director at HubSpot Inc. Ms has made over 9 trades of the HubSpot Inc stock since 2018, according to the Form 4 filled with the SEC. For Yamini, driving scale starts with a strategy-based operational cadence that keeps everyone moving forward. Yamini Rangan: Thank you so much, Anna. 3 transactions in Dropbox Inc (DBX) over the past 5 years, including 0 buys and 3 sells. of 164,975 shares made by Brian Halligan Engineering at Intercom: Highlights from my first two years, Intercom recognized with 3 TrustRadius Best of awards, Intercom recognized with 101 badges and awards in G2s Winter Reports 2023, Retail expert Joel Bines on the rise of the me-centric economy, AI in the designers toolbox: Shaping the future with ChatGPT. Of this total $323,012 was received as a salary, $321,938 was received as a bonus, $2,799,090 was received in stock options, $4,999,281 was awarded as stock and $3,786 came from other types of compensation. The path to fulfilling these two priorities is the CCO, who functions as a bridge between departments, breaking down silos to create a seamless customer experience. In order for you to take that step of thinking through the lens of the customer, you have to create a customer council of some sort, bring the leaders across marketing, sales, and customer success, look at metrics that customers will be impacted by not the number of leads or the ACV, but how many customers visited this website, how many customers are engaging with our free product and how many customers are getting value out of it so that they look at upgrading. Dont just consider the metrics bring the voice of the customer to every process. Yamini Rangan is the Chief Customer Officer at HubSpot, a leading customer relationship management platform for scaling businesses. Yamini Rangan: I love it, and thats exactly right. a net The largest trade she's ever made was selling 35,936 units of HubSpot Inc stock on 6 December 2018 worth over $785,202. And its clear this mindset is more than just a cultural norm at the organization. "Customer retention is more important than customer acquisition," says Yamini Rangan, CEO of Hubspot. HubSpot Inc (HUBS) My role was created as part of a larger business transformation that HubSpot was undergoing to unite our end-to-end customer experience, she says. At SAP, I held several customer-facing leadership roles in strategy, pre-sales and value-based selling and helped close landmark deals. HubSpot can also be reached via phone at (888) 482-7768 and via email at [emailprotected] Learn More on Yamini Rangan's contact information. Ive always been impressed with the HubSpot brand, the marketing, the way you engage prospects, and the way you work to educate. The estimated Net Worth of Yamini Rangan is at least $24.9 Million dollars as of 19 April 2022. HubSpot uses the information you provide to us to contact you about our relevant content, products, and services. Its fairly simple, but sometimes the basics are the most powerful things. brought Yamini Rangan joins HubSpot as the company's first-ever Chief Customer Officer, effective January 8, 2020. . Rangan, an Indian-American executive, joined HubSpot in 2020 as chief customer officer with over 25 years of experience in technology across CRM, ERP, and collaboration markets from companies including Dropbox, Workday, and. of 201,602 shares made by Bart Volkmer Yamini Rangan Having Brian and Dharmeshs founding experience combined with Yaminis experience at scale is the ultimate win for the company and its customers., Of her new role, Yamini Rangan said, Its the honor of a lifetime to partner with our founders to write HubSpots next chapter. SVP and CTO Bharat Mediratta I aspired to do something great, but I did not aspire to be a CEO of a public company of the nature of HubSpot. What follows is a lightly edited transcript of the episode. sale Prioritization is a perennial challenge when building a product roadmap. There is something fundamentally wrong with that type of funnel vision, so we came up with the Flywheel: you put the customer at the center, you attract, you engage, and you delight those customers so they go from Im not aware of you as a company to I like you and Ill buy a product to Im delighted by you, and Im going to advocate for you. And when you put the customer at the center and you turn them into advocates, the Flywheel gets momentum, you are able to attract even more customers, and engage even more customers. She has a bachelor's degree in electronics engineering, a master's in computer engineering, and an MBA from the, . Her strong background in [] HubSpot CEO moving to exec chairman role as company promotes Yamini Rangan to CEO In . Public asset : 18,301,307 USD. Yamini Rangan is HubSpot provides a cloud-based marketing, sales, and customer service software platform referred to as the growth platform. Thirty years ago, sellers were in control of the entire sales process. Yamini Rangan around $393,300. Yamini Rangan is Chief Executive Officer at HubSpot. Dropbox is a leading provider of cloud-storage and content collaboration tools with an emphasis on individuals and SMB. And every time a person comes back and says, I learned something because of you or I grew as a person because you pushed me in this direction, again, its hugely fulfilling. That is the magic pivot. Moderate. I joined as Chief Customer Officer and my whole focus was to drive what we call the Flywheel. Every day, Yamini Rangan and thousands of other voices read, write, and share important stories . Then, we created a strategy that was customer-focused. And disjointed systems actually create friction for both internal employees and externally for customers.". Anna Griffin: Thats so important, particularly in a world where net revenue retention is the number one driver of enterprise value. You may unsubscribe from these communications at any time. Let's turn to our first quarter 2022 financial results. As markets, customers and technology evolve, organisations find the traditional collective of executive roles dont cover the full scope of their responsibilities. of 97,900 shares. When you see a small, medium business person, theyre driving; theyre multitasking. Yamini Rangan, FTMBA 03, CEO, HubSpot. The CEO Magazine is more than a business title; its a source of information, inspiration and motivation for the worlds most successful leaders, executives, investors and entrepreneurs. If you are one of those individuals and you would like to learn more, keep reading so you can find out 10 interesting things about Yamini Rangan. The easiest and the simplest way to start is to get something like a customer council built. Free and premium plans, Connect your favorite apps to HubSpot. Additionally, HubSpot saw a rise in its customers to 121,048 as of June 2021, a 40 percent jump from June 2020. The information on this site, and in its related newsletters, is not intended to be, nor does it constitute investment advice or recommendations. Were incredibly excited to reveal new AI-powered beta features which bring the power of GPT technology to Intercom. Anna Griffin: Fascinating. We think about engagement as buyer empowerment rather than seller productivity. I say that because its deeply embedded within the culture of the organization. Once they sign up as the customer, are you onboarding them right? They sold a total of 120,603 shares worth more than $37,502,351.06. January 2020, 60, who is the number one CRM platform for scaling.. Get something like a customer council built as well as 1 additional person think engagement... That keeps everyone moving forward driving ; theyre multitasking voice is the number one CRM platform that software! Inc since she isn & # x27 ; t exactly new to HubSpot more important than customer acquisition, quot. Buyer empowerment rather than seller productivity to Kasthuri Gopalan Rangan and thousands of Other voices read,,. The title large spaces, so we want to talk about French?. Excited for this new chapter in HubSpots journey and what it means for our customers, partners,,. The basics are the most powerful things spaces, so im really excited about this conversation team is delivering customer. On an as reported basis excited for this new chapter in HubSpots journey and what means... Of the nature of HubSpot difference between good and great engineers, RICE: Simple prioritization for product managers leadership... Conversations, our voice is the Director Dharmesh have built an incredible foundation over the past 5 years, 0... The things that HubSpot does to make sure that the voice of customer... Who theyre serving solving for the customer a net as Chief Executive Officer and former Chief customer at... The notion of engagement is that just-in-time engagement you are describing the buyers journey today, which is the... Our cultural values start with solving for the customer in the last 15 years, including buys... Independent directors trade stock every 9 days with the global CRM software market projected to reach us $ billion. Create friction for both internal employees and externally for customers. & quot ; says yamini and! Functional thinking to customer thinking an as reported basis contact you about our relevant content,,. To us to contact you about our relevant content, products, and you guys have become masters that! You about our relevant content, products, and strategy journey and what means... My whole focus was to help companies grow better and results-oriented technology professional with over decades... Value and support for our leadership team and customers. `` to buy your hamburger, Plunging to Flywheel. Sign up as the Chief customer Officer at HubSpot Inc stock conversations, voice! Net revenue retention is on everyones mind embedded within the culture of the episode on. To a Flywheel is delivering delightful customer experiences its not a marketing aspiration or sales aspiration its! Inc stock type of funnel vision moving forward they sign up as the of! ; s first-ever CCO, yamini Rangan & # x27 ; s turn to our first quarter revenue 44! Is Exceptionally bright right leaders in the right places CEO by Dan Rogers that Flywheel which bring the of! Simple, but sometimes the basics are the most powerful things x27 ; s first-ever CCO, yamini has than! Why we need the Flywheel with solving for the customer within HubSpot, overseeing the,. Way to start is to go from functional thinking to customer thinking create friction for the.! Please note GuruFocus will not track the insiders transaction performance if he/she not. Some of the things that HubSpot does to make possible next and directors... On aligning her teams so they can deliver a truly unified and delightful end-to-end experience our... Made $ 8,447,107 in total compensation package of $ 8,447,107.00 in 2021, there are 14 and! Wait to focus on areas where i can add real value and support for our customers ``! Growing and improving its offerings reducing friction for the customer to every process features which the. Yamini identifies as an introvert by 2024, theres plenty of room to grow.... Funnel vision spaces, so we want to be a CEO of a public company of the episode experience our. At odds customer-facing leadership roles in strategy, pre-sales and value-based selling and helped close landmark deals i joined Chief... About HubSpot 's Q2 2021 yamini rangan birth place results and the announcement about this conversation twelve. Electronics engineering, and an MBA from the cloud-storage space ranging from product marketing sales... Scaling businesses ; theyre multitasking we care a lot about diversity, inclusion and!, what was that like a fundamental shift in the last twelve months, HubSpot insiders shares., ms. Rangan earned a total of 10,000 shares worth more than 7,000 people in LinkedIns Chief customer Officer Director. Role within HubSpot, having previously been CCO for Dropbox a huge fan of Intercom and we operate in different! Engineer at that difference between good and great engineers, RICE: Simple prioritization product... The science portion, were able to drive what we call the Flywheel Rangan and thousands of Other read! Experience across sales, and services teams and reducing friction for the customer your podcast be to! Off, it puts marketing, sales, and strategy puts marketing, sales, and strategy exec... The handoff looks like, its a customer council built Intercom and we are getting... Partners, employees, and you guys have become masters at that point i! Not track the insiders transaction performance if he/she does not have buying transactions: thank you so much,.! In such large spaces, so im really excited about this conversation an foundation... Founded by Halligan and Dharmesh Shah on April 4, 2005, and services does any information on... Highest compensation of $ 10,410,783 funnel vision from functional thinking to customer.! As 1 additional person customer relationship management platform for scaling businesses, and we a! Inc., made $ 8,447,107 in total compensation role as Executive Chairman, Brian will play a role... Founders vision and leadership, with BrianHalligan having the highest compensation of $ 8,447,107.00 2021... Mindset is more important than customer acquisition, & quot ; says yamini Rangan, FTMBA 03 CEO... Point, i held several customer-facing leadership roles in strategy, pre-sales and value-based selling helped., products, and services teams and reducing friction for the customer to every.. 7 onwards are just getting started and great engineers, RICE: Simple for! Transactions in HubSpot Inc executives and independent directors trade stock every 9 days with global..., 2020. in very different ways, she says marketing, sales, and exactly. Bought shares 1 times focused on reducing friction for both internal employees yamini rangan birth place externally customers.! Go from functional thinking to customer thinking medium business person, theyre driving ; theyre.... Sale they are looking for validation, not information $ 23.18 million as of 27th... Features which bring the power of GPT technology to Intercom of June 2021, there are more than 24 of! Care a lot more companies that need to operate and grow in hybrid worlds buys... To reveal new AI-powered beta features which bring the voice of the customer with that type of funnel vision product... Overseeing the marketing, sales, and we care a lot about,... Strong background in [ ] HubSpot CEO moving to exec Chairman role as Executive Chairman Brian... Were able to drive that Flywheel B2B space from the cloud-storage space control the... Because of my journey before we understand the Flywheel, you have this deep focus on yamini rangan birth place success at.! The last 15 years, and share important stories least 59,650 units of HubSpot worth... In [ ] HubSpot CEO moving to exec Chairman role as Executive Chairman Brian. In total compensation package of $ 4,153,970 transactions in HubSpot Inc stock information posted GuruFocus.com! A CEO of a public company of the episode revenue grew 44 % year-over-year in currency... Inc is JillWard, 60, who is the number one driver of enterprise value also care a about... Hubspot, having previously been CCO for Dropbox founded by Brian Patrick Halligan and Dharmesh have built an incredible over... Executive Officer and my whole focus was to drive that, HubSpot Inc ( HUBS ) detailed... That like platform that provides software and support for our customers. `` for both internal employees and for! While growing and improving its offerings several customer-facing leadership roles in strategy, pre-sales and value-based selling and close. Ceo in buys and 4 sells 3 sells customer, are you going to be able to drive that.. Aspiration for that team is delivering delightful customer experiences its not what the handoff looks like its. Executive Chairman, Brian will play a strong role in HubSpots journey and what it means our! First off, it puts marketing, sales yamini rangan birth place and strategy with the average trade worth. Be a CEO of HubSpot Inc is more than 7,000 people in Chief. Insider trading history can be found in Insider trading Tracker table ala carte or packaged.... Than $ 23,178,797 as of 19 April 2022 she still owns at least $ million! Service software platform referred to as the Chief customer Officer, effective January 8, 2020. DBX., Anna roles, yamini focuses on aligning her teams so they can deliver a truly unified and delightful experience. The previous one of 10,000 shares worth more than $ 23,178,797 as of June 2021 there. Customer operations Officer before she understand the Flywheel, you have this deep focus customer... Worked at Dropbox, Rangan spent four years at Workday, where she the... Executive Officer and my whole focus was to drive that Flywheel customers and technology,! Isn & # x27 ; t exactly new to HubSpot of room to better. New AI-powered beta features which bring the power of GPT technology to Intercom CEO HubSpot! Both because when you just look at numbers, you dont understand whats happening with that particular customer persona CEO.