Australias Qantas Airways was named the world's safest airline. We had to totally rearrange our accommodations which of course cost $$$ to take new flights and pay more for these. However, all the fatalities happened before 1985, and since then, no accident has occurred.. She only apologized and couldn't transfer the call to the manager! The only U.S. carriers to make the top 20 list were Alaska Airlines and Hawaiian Airlines. 2023 Flight Safety . Another woman in the line had the same thing happening to her. Whilst every effort has been made to ensure the accuracy of the information contained in our web pages, the content is naturally subject to change and Skytrax cannot guarantee its accuracy or currency. Unsubscribe easily. Passengers state that seat comfort, food quality, and staff disposition are all things that are put on the back burner when it comes to their flights. These cookies help provide information on metrics the number of visitors, bounce rate, traffic source, etc. We value your privacy. AirlineRatings.com, which monitors thesafetyfor 405airlines, recently released itslist of the worlds 20 safest airlines for 2019including the largest and most well-known carriersas well as the safest low-cost airlines, among them Norwegian and JetBlue. Initially, Iberia Airlines would only fly within the Spanish territories. YouTube sets this cookie to store the video preferences of the user using embedded YouTube video. Love Switzerland and the DC-3? I note that I called once at noon EST and once in the evening EST, so no matter what hours they work, a manager should be available at that time! Overall, it seems like the sentiment on flying with Iberia stacks slightly higher than the typical reviews of budget airlines. YouTube sets this cookie to store the video preferences of the user using embedded YouTube video. Which we spend $400 for everything we needed. These cookies help provide information on metrics the number of visitors, bounce rate, traffic source, etc. After 2+ months, many emails, and many calls they just do not reply anymore. Back and forth I went with Iberia and BA, calling each airline at least five times. We had to go on a cruise to Europe with no clothes. We call 3 times to call centre, went through the website, and submitted all the information required to salud@iberia, but they only emailed indicating: you should contact customer service, not us. By clicking Accept, you consent to the use of ALL the cookies. Despite its turbulent past, Iberia Airlines is safe nowadays, and you shouldn't worry too much when flying with them. These cookies will be stored in your browser only with your consent. A link has directed you to this review. Overview 3.0 21,738 reviews Legroom 3.0 21,738 reviews Legroom Seat comfort In-flight entertainment (WiFi, TV, films) Onboard Experience Customer service Value for money Cleanliness Check-in and boarding Food and beverage Airline Deals Search Iberia flights About Iberia Airline Alliance oneworld Airline Summary Air India: Back To The Future with Massive Order, Everts DC-6B In Incredible Landing In Alaska, Donald Douglas The Giant Of Aerospace in Colour, STUNNING VIDEO OF THE 707 THAT STARTED THE JETSET, IN-FLIGHT ENTERTAINMENT IN THE GOLDEN AGE OF FLYING. Depending on the flight, it will cost you an extra fee of approximately 30. For delayed receipt of baggage, this period is a maximum of 21 days. Explaining the Star Rating Levels A-Z Index of Airline Ratings Iberia Iberia Rating Summary Long story short, we used flight credits from their previous stuff ups to fly to Morocco. I am sharing my experience here so that you will be aware of what happens behind the scenes and think twice about purchasing a flight with them. OnTripAdvisor, the company holds an average rating of 3.0/5.0 stars. Agent did so. Well start sending you the news you need delivered straight to you. Then when we left Marrakesh the attendant at the check in counter forced me to check in my carry on. I fly with Iberia twice a year. Etihad Airways 3. According to Iberia Airlines reviews online, you may have to wait for hours on the phone before being able to talk to their customer service department. Copyright 2022 Travel + Leisure Co. All Rights Reserved. The cookies is used to store the user consent for the cookies in the category "Necessary". For more information about reviews on ConsumerAffairs.com please visit our We reserve the right to make changes to the information on the site without notice. You may be entitled to compensation of between 125 and 600 depending on the distance of the flight and the delays experienced before being re-routed. Second on the list was Japans All Nippon Airlines (ANA), with 86.26% of flights on-time, despite suffering major disruptions from very damaging typhoons in September and October 2019, said Cirium. People mostly complain about poor customer service, which seems impossible to contact. New 2023 Nissan Frontier near Lafayette, LA at LeBlanc Iberia - Call us now (337) 717-1111 for more information about this Stock # Nissan College Graduate Program. Functional cookies help to perform certain functionalities like sharing the content of the website on social media platforms, collect feedbacks, and other third-party features. Find out more. Qantas 8. Skymark Airlines: World's top low-cost carrier, 4. Set by the GDPR Cookie Consent plugin, this cookie is used to record the user consent for the cookies in the "Advertisement" category . Get access to AeroInside Insights with the Pro plan, a new enhanced search and filter tool, full read access to every article published and Oklahoma City, OK 73125. In addition the airline must offer you the choice between: You are entitled to care by the airline (phone call, refreshments, meal, accommodation, transportation to the place of accommodation) if the delay is: If the delay is more than five hours, and you decide not to continue your journey, you are also entitled to have your ticket reimbursed and be flown back to where you originally started your journey. However you may visit Cookie Settings to provide a controlled consent. By clicking Accept, you consent to the use of ALL the cookies. Iberia Express Customer rating from 64 reviews 4 / 10 Write a Review Airline Seat Filter Reviews by : Show 10 20 50 100 2 / 10 "have my hand luggage checked" Angelos Papagiannopoulos (Germany) 11th December 2022 Trip Verified | The worst company ever! Cookies are very small text files that are stored on your computer when you visit some websites. Write a review Reviews (21,742) Traveler rating Excellent 3,740 Very good 5,633 Average 3,939 Poor 2,660 Terrible 5,770 Traveler type Families Couples Solo Business There are just six airlines so far which have been awarded a 5-star safety rating after being audited by Skytrax. After American Airlines and Expedia said it was absolutely not a problem and that she was in the itinerary. Travel website Globehunters.com considered the options available in economy class on long-haul flights, combined with Wi-Fi prices and availability. Globehunters also saluted four airlines that offer free WiFi access: Air New Zealand, Air China, China Southern Airlines and Qantas. According to Skift, Iberia's on time performance in 2018 was 90.05%. Get buying tips about Airlines delivered to your inbox. Please use another airline if you do not want to be treated like trash. Thank you! AeroInside has currently 51 articles available for reading Have a look at the recent safety record of Iberia. This cookie is set by GDPR Cookie Consent plugin. And I will also bad mouth you to everybody I know. Geoffrey Thomas, editor-in-chiefof AirlineRatings.com told CNN that these particular U.S. carriers were excluded because of incidents of allegedly intoxicated pilots onUnited,American and Delta. AirlineRatings also ranked the safest low-cost airlines, and U.S. carriers JetBlue, Frontier and Westjet made the list. Feb 3, 2023 02:24pm. Well I got an email they are only giving us $161. Offers may be subject to change without notice. Iberia 4-Star COVID-19 Airline Safety Rating COVID-19 Safe Air Travel Iberia 4-Star COVID-19 Airline Safety Rating COVID-19 Safety Certification Iberia COVID-19 Safety Ratings At the Airport So, they just pass the problem between themselves, and none of the customer service areas wants to take responsibility for the client's requirements. 2. Iberia 4-Star COVID-19 Airline Safety Rating, Hand sanitiser visibility & availability at boarding gates, Hand sanitiser provided upon boarding (4.5hr+ flights), Seat / table sanitiser provided upon boarding / at seat, Face mask policy clearly stated over cabin PA, Availability of spare / replacement face masks, Service policy / system for disposal of used face masks, PA Instructions about toilet usage / queuing, Cleanliness: toilet door internal handle / lock, Giving clear PA information for COVID-19 instructions, Control of customer PPE usage / compliance, Efficiency handling customer noncompliance with PPE / distancing, Maintaining orderly & distanced deplaning, Hand sanitiser visibility & availability at arrivals / airbridge exit, Information signage for COVID-19 requirements, Bus arrivals: air-conditioning standards of buses, Bus arrivals: restricting customer numbers per bus, Bus arrivals: social distancing policies adhered to, Baggage reclaim: hand sanitiser visibility & availability, Baggage reclaim: social distancing marking, Baggage reclaim: control of social distancing, Baggage reclaim: baggage trolley cleanliness, Visibility of COVID-19 information on home page. I should note that beyond that, they didn't give me any information about what to do during this time, and they didn't provide me with essential hygienic equipment to get by until my suitcase arrived. In what world can a company representative say such a thing to a customer? If you have a food allergy make sure to bring your own food onboard. The cookie is used to store the user consent for the cookies in the category "Analytics". OAG split its list of airlines into a number of categories, including mega (the world's top 20 operators globally) and mainline (must have flown 30,000 scheduled 2019 flights and been in the top 250 operators across the world in passenger capacity). Your cabin bag cannot weigh more than 10 kg. The BA rep told me that he could see that a seat was 'temporarily' being held for me with a reservation code but that the ticket had not been confirmed and technically had not been issued. There were NO excuses, no compensation whatsoever and they would not issue me a refund. YSC cookie is set by Youtube and is used to track the views of embedded videos on Youtube pages. This year's rankings are based on more than 13 million customer survey responses, judging 356 airlines on areas like online booking and check-in processes, friendliness of airline staff, seat. We just lost 4K because of these people. So now I have a fully paid ticket, yet the 'partner airline' I am scheduled to fly home on states that I don't have a valid ticket with them. You can find out more and change our default settings with Cookies Settings. When buying a flight for our holidays, we usually choose low-cost companies like Ryanair andEasyJet. We value your privacy. Some content by other sources. This includes breakfast, lunch, and dinner, completely free of charge. I then asked for agent to take note of my phone number in case called dropped. Airline Safety Ranking Archive . CONTENTS Overview Reviews Updated 02/09/2023 About Iberia This profile has not been claimed by the company. The winners are: Air Arabia, Flybe, Frontier, HK Express, IndiGo, Jetblue, Volaris, Vueling, Westjet and Wizz Air. It does not store any personal data. It has consistently been ranked in the top 10 safest airlines by AirlineRatings.com. Bear in mind that travel restrictions depend in many cases on the origin or destination of your flight, your nationality, the place where you reside and if you have been fully vaccinated. The tray table was broken, the screen would slide down continuously and I had no room for my personal belongings. Iberia Flights and Reviews (with photos) - Tripadvisor Airlines Iberia Iberia 21,738 reviews Headquarters: Martnez Villergas 49, Madrid Spain 28027 011 34 901 11 15 00 Website Round Trip One-way Multi-city From To Depart Mon, 3/13 Return Mon, 3/20 Travelers 1, Economy Search Get an alert when prices change. 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