disputing avis cleaning feekristen merlin wife. ._1QwShihKKlyRXyQSlqYaWW{height:16px;width:16px;vertical-align:bottom}._2X6EB3ZhEeXCh1eIVA64XM{margin-left:3px}._1jNPl3YUk6zbpLWdjaJT1r{font-size:12px;font-weight:500;line-height:16px;border-radius:2px;display:inline-block;margin-right:5px;overflow:hidden;text-overflow:ellipsis;vertical-align:text-bottom;white-space:pre;word-break:normal;padding:0 4px}._1jNPl3YUk6zbpLWdjaJT1r._39BEcWjOlYi1QGcJil6-yl{padding:0}._2hSecp_zkPm_s5ddV2htoj{font-size:12px;font-weight:500;line-height:16px;border-radius:2px;display:inline-block;margin-right:5px;overflow:hidden;text-overflow:ellipsis;vertical-align:text-bottom;white-space:pre;word-break:normal;margin-left:0;padding:0 4px}._2hSecp_zkPm_s5ddV2htoj._39BEcWjOlYi1QGcJil6-yl{padding:0}._1wzhGvvafQFOWAyA157okr{font-size:12px;font-weight:500;line-height:16px;border-radius:2px;margin-right:5px;overflow:hidden;text-overflow:ellipsis;vertical-align:text-bottom;white-space:pre;word-break:normal;box-sizing:border-box;line-height:14px;padding:0 4px}._3BPVpMSn5b1vb1yTQuqCRH,._1wzhGvvafQFOWAyA157okr{display:inline-block;height:16px}._3BPVpMSn5b1vb1yTQuqCRH{background-color:var(--newRedditTheme-body);border-radius:50%;margin-left:5px;text-align:center;width:16px}._2cvySYWkqJfynvXFOpNc5L{height:10px;width:10px}.aJrgrewN9C8x1Fusdx4hh{padding:2px 8px}._1wj6zoMi6hRP5YhJ8nXWXE{font-size:14px;padding:7px 12px}._2VqfzH0dZ9dIl3XWNxs42y{border-radius:20px}._2VqfzH0dZ9dIl3XWNxs42y:hover{opacity:.85}._2VqfzH0dZ9dIl3XWNxs42y:active{transform:scale(.95)} Solo traveler and no beaches so I can not comprehend how much dirt/sand it takes for a $450 cleaning charge. Message. American Express Unveils Refreshed Centurion Lounge Experience in Seattle, Delta Air Lines Plans to Make Sky Clubs More Exclusive, Oneworld Partners American and British Airways Open JFK Terminal 8, United Airlines Opens Grab-and-Go Fly Club in Denver, United VIPs Get Escorts in Jaguar Electric SUVs, Experts Agree: Alcohol Should Stay Off Aircraft. They are unavoidable. We are sorry, the site has not properly responded to your request. Days, Your rental ends in {{rentalHistory.hoursInRental}} LAX is one of the busiest car rental centers in the US, maybe they just mixed up your non-smoked car with someone elses that was smoked in during return. Unfortunately for me, I only took a video of the cars outside. Hertz hit her with a cleaning fee. Take pictures of the inside and outside of the vehicle. One common dispute between landlords and tenants is carpet cleaning. A $400 fee may be assessed to cover the cost of vehicle cleaning. We are committed to providing our customers with vehicles that are 100 percent smoke-free, so all vehicles undergo an inspection after they are returned to the Avis fleet. I did dispute the charge with my credit card company who is currently investigating but I'm concerned that they won't be able to do anything. @keyframes _1tIZttmhLdrIGrB-6VvZcT{0%{opacity:0}to{opacity:1}}._3uK2I0hi3JFTKnMUFHD2Pd,.HQ2VJViRjokXpRbJzPvvc{--infoTextTooltip-overflow-left:0px;font-size:12px;font-weight:500;line-height:16px;padding:3px 9px;position:absolute;border-radius:4px;margin-top:-6px;background:#000;color:#fff;animation:_1tIZttmhLdrIGrB-6VvZcT .5s step-end;z-index:100;white-space:pre-wrap}._3uK2I0hi3JFTKnMUFHD2Pd:after,.HQ2VJViRjokXpRbJzPvvc:after{content:"";position:absolute;top:100%;left:calc(50% - 4px - var(--infoTextTooltip-overflow-left));width:0;height:0;border-top:3px solid #000;border-left:4px solid transparent;border-right:4px solid transparent}._3uK2I0hi3JFTKnMUFHD2Pd{margin-top:6px}._3uK2I0hi3JFTKnMUFHD2Pd:after{border-bottom:3px solid #000;border-top:none;bottom:100%;top:auto} Examples include: The customer leaves the return area before a Return Agent is able to inspect their vehicle. How Do Rental Car Companies Know if You Smoke or Vape Press J to jump to the feed. Privacy Policy | Ad Disclosure, How to Switch Phone Carriers (Without Making a Mistake), Best Credit Cards for Saving and Investing Rewards, Blue Cash Preferred Card from American Express, Best Auto Insurance Companies and Ones To Avoid, Best and Worst Homeowners Insurance Companies, Best Renters Insurance Companies and Ones To Avoid, Renters Insurance: Things to Know Before You Buy, Things to Know Before You Cancel Your Streaming TV Subscription, How To Find the Best Deal on Cheap Internet Service in 4 Steps, Free Advice: Clarks Consumer Action Center, Ask Clark: Submit a Question for the Show, If you're in the market for a new credit card in 2023, you may be hoping to cash in on the hundreds of dollars in sign-up bonuses offered to new customers. And remember that you canlisten to the Clark Howard Podcast at any time here. The cleaning fee is usually between $20 and $150, depending on the mess or damage. Maintenance updates are in progress. 07/06/2021, 12:00 PM. /*# sourceMappingURL=https://www.redditstatic.com/desktop2x/chunkCSS/IdCard.ea0ac1df4e6491a16d39_.css.map*/._2JU2WQDzn5pAlpxqChbxr7{height:16px;margin-right:8px;width:16px}._3E45je-29yDjfFqFcLCXyH{margin-top:16px}._13YtS_rCnVZG1ns2xaCalg{font-family:Noto Sans,Arial,sans-serif;font-size:14px;font-weight:400;line-height:18px;display:-ms-flexbox;display:flex}._1m5fPZN4q3vKVg9SgU43u2{margin-top:12px}._17A-IdW3j1_fI_pN-8tMV-{display:inline-block;margin-bottom:8px;margin-right:5px}._5MIPBF8A9vXwwXFumpGqY{border-radius:20px;font-size:12px;font-weight:500;letter-spacing:0;line-height:16px;padding:3px 10px;text-transform:none}._5MIPBF8A9vXwwXFumpGqY:focus{outline:unset} Some are in gray areas. For example, if the non-refundable cleaning fee is $150 and actual cleaning costs $300, a landlord will have to go out of pocket and make up the difference. You are logged in as {{vm.customer.wizardNumberMasked}}. If they waited, say, 60 days to send you a damage claim, they've . {{features.value}} litres, Current Fuel Only {{vm.customerData.profCompStep}} steps to go between you and Avis Preferred status. All Hertz vehicles are non-smoking. Please enter your details and search again. If your driver claims that you left a mess in their car, you'll receive an email explaining that a cleaning fee is being . For example, there is a similar story @ Hertz in the link below. $ 3652.09. American Express is a financial services company that offers credit cards, debit cards, charge cards and travel services. This would be things like: excessive pet hair that's gotten woven into the upholstery smoke odors in non-smoking cars fish odors A credit card dispute removes an entire level of appeal. I agree with Mr. Lautin's response to your post and questions. Please check your browser's setting. Posted on May 14, 2015. Please enter a valid corporate email address. Unless OP has photos (always a good idea in iffy situations which OP acknowledges), this is a he said-she said. I left a complaint with the BBB to which Avis responded with a hand-wavey "we already gave you 50% off". We are sorry, Avis Preferred Points cannot be combined with additional offers and discounts. '+rentalHistory.pickLoc.locationCode}}, {{rentalHistory.pickLoc.name+', The cleaning fee of up to $450 for vehicles with evidence of smoking is intended to help cover the cleaning costs and the lost revenue from a vehicle being temporarily unavailable for rental. This includes washing, vacuuming, general wipe down, and sanitizing with a disinfectant that meets leading health authority requirements, with particular attention to more than 20-plus high-touch points including: Key / key fob. You dont own a pet. This is a no brainer - call Avis and ask them to reverse the charge. They wouldn't budge, but Amex ultimately took my side and refunded the difference. If the problem persists, please. 12/01/2022. Under certain circumstances, the Return Agent may be unable to notify the customer of the possible assessment of the fee at the time of vehicle return. This is just a rant against Avis. Almost done! They said they would waive it, but I wrote about in anyway. New comments cannot be posted and votes cannot be cast. For credit cards, log in to your online account and visit the Dispute Center, or call the number on the back of your card. Gonna make a phone call as soon as possible. .Rd5g7JmL4Fdk-aZi1-U_V{transition:all .1s linear 0s}._2TMXtA984ePtHXMkOpHNQm{font-size:16px;font-weight:500;line-height:20px;margin-bottom:4px}.CneW1mCG4WJXxJbZl5tzH{border-top:1px solid var(--newRedditTheme-line);margin-top:16px;padding-top:16px}._11ARF4IQO4h3HeKPpPg0xb{transition:all .1s linear 0s;display:none;fill:var(--newCommunityTheme-button);height:16px;width:16px;vertical-align:middle;margin-bottom:2px;margin-left:4px;cursor:pointer}._1I3N-uBrbZH-ywcmCnwv_B:hover ._11ARF4IQO4h3HeKPpPg0xb{display:inline-block}._2IvhQwkgv_7K0Q3R0695Cs{border-radius:4px;border:1px solid var(--newCommunityTheme-line)}._2IvhQwkgv_7K0Q3R0695Cs:focus{outline:none}._1I3N-uBrbZH-ywcmCnwv_B{transition:all .1s linear 0s;border-radius:4px;border:1px solid var(--newCommunityTheme-line)}._1I3N-uBrbZH-ywcmCnwv_B:focus{outline:none}._1I3N-uBrbZH-ywcmCnwv_B.IeceazVNz_gGZfKXub0ak,._1I3N-uBrbZH-ywcmCnwv_B:hover{border:1px solid var(--newCommunityTheme-button)}._35hmSCjPO8OEezK36eUXpk._35hmSCjPO8OEezK36eUXpk._35hmSCjPO8OEezK36eUXpk{margin-top:25px;left:-9px}._3aEIeAgUy9VfJyRPljMNJP._3aEIeAgUy9VfJyRPljMNJP._3aEIeAgUy9VfJyRPljMNJP,._3aEIeAgUy9VfJyRPljMNJP._3aEIeAgUy9VfJyRPljMNJP._3aEIeAgUy9VfJyRPljMNJP:focus-within,._3aEIeAgUy9VfJyRPljMNJP._3aEIeAgUy9VfJyRPljMNJP._3aEIeAgUy9VfJyRPljMNJP:hover{transition:all .1s linear 0s;border:none;padding:8px 8px 0}._25yWxLGH4C6j26OKFx8kD5{display:inline}._2YsVWIEj0doZMxreeY6iDG{font-size:12px;font-weight:400;line-height:16px;color:var(--newCommunityTheme-metaText);display:-ms-flexbox;display:flex;padding:4px 6px}._1hFCAcL4_gkyWN0KM96zgg{color:var(--newCommunityTheme-button);margin-right:8px;margin-left:auto;color:var(--newCommunityTheme-errorText)}._1hFCAcL4_gkyWN0KM96zgg,._1dF0IdghIrnqkJiUxfswxd{font-size:12px;font-weight:700;line-height:16px;cursor:pointer;-ms-flex-item-align:end;align-self:flex-end;-webkit-user-select:none;-ms-user-select:none;user-select:none}._1dF0IdghIrnqkJiUxfswxd{color:var(--newCommunityTheme-button)}._3VGrhUu842I3acqBMCoSAq{font-weight:700;color:#ff4500;text-transform:uppercase;margin-right:4px}._3VGrhUu842I3acqBMCoSAq,.edyFgPHILhf5OLH2vk-tk{font-size:12px;line-height:16px}.edyFgPHILhf5OLH2vk-tk{font-weight:400;-ms-flex-preferred-size:100%;flex-basis:100%;margin-bottom:4px;color:var(--newCommunityTheme-metaText)}._19lMIGqzfTPVY3ssqTiZSX._19lMIGqzfTPVY3ssqTiZSX._19lMIGqzfTPVY3ssqTiZSX{margin-top:6px}._19lMIGqzfTPVY3ssqTiZSX._19lMIGqzfTPVY3ssqTiZSX._19lMIGqzfTPVY3ssqTiZSX._3MAHaXXXXi9Xrmc_oMPTdP{margin-top:4px} Heres how Clark protects himself from unfair rental car fees. If you break the rules and smoke in the car, the amount of the penalty depends on the rental car company but it is always substantial. If at the time of vehicle checkout, the vehicle is not to the customer's satisfaction, we recommend that the customer go to the rental counter and speak with an agent before leaving our facility. The quarter-pound packages of documents she mailed cost her about $25 to $57 in postage with package tracking. Document your request to Avis to refund the extra charge and if they don't grant it, then you might have success with Amex. The desk agent was nice and confirmed my rate should have been $64. Broken plumbing caused by normal use. Kathy Adams, Leaf Group Updated December 06, 2017. Voting Is Now Open for the 2021 FlyerTalk Awards! Originally published August 23, 2011 at 9:55 am Updated August 23, 2011 at 12:01 pm. I got a letter emailed to me while on the call stating they were refunding the charge and they did. This is actually a common tactic by the car rental companies these days to nickel and dime customers. {{rentalHistory.confirmationNumber}}, {{rentalHistory.pickLoc.name+', I contacted Avis via their website contact form and they refunded the charge without issue. And speaking of court, your only real recourse after losing a. [1] from security deposits: Unpaid rent, utilities, and late fees. Take a video of the entire vehicle on your phone. Some are blatant scams. A smoke-free Avis fleet means youll always be driving a clean, odor-free car when you rent from us. I Need Plane Tickets for an International Trip. It seems the only charges you dispute are the painting and the cleaning. Later on, a location manager will inspect the vehicle to validate the findings of the Return Agent to determine if a cleaning fee is to be assessed. I went full Karen: called them, told them I would not be paying this and that they needed to tell me what exactly needed to be cleaned. I returned the car in the same condition I got it in. Yesterday, around 9 pm, when I tried to return a SUV to the SJC airport Avis, I ran into some issues returning the car. If you are a non-smoker, you dont have to worry about getting a rental car that smells like cigarette smoke. We began this non-smoking policy on October 1, 2009, to ensure that all our customers drive in a comfortable, clean car. Rate Code requires minimum length of 5 days. .FIYolDqalszTnjjNfThfT{max-width:256px;white-space:normal;text-align:center} Good luck. There's no pre-authorization hold on the credit card. What I like about them is that you dont have to deal with the counter- you can just pick a car from a certain section and go, which also has the benefit of allowing you to pick the best car for your needs. The National Highway Transportation Safety Administration from time to time rates vehicles for safety standards.  Based on our last review, this vehicle was rated as a 5-star vehicle.  Please note these ratings are subject to change and reflect our last review. {{features.value}} Gal disputing avis cleaning feeexamples of counterculture and subculture. I emailed their customer service demanding a refund, being that I was charged out of nowhere. Please check your Junk E-mail folder just in case the email was delivered there instead of your inbox. Update. and last updated 3:37 PM, Oct 17, 2019. I rented a car for July 4th weekend and just got a letter that a "smoke odor" was discovered in the car upon return and that I will be charged a $250 fee for the required cleaning. Then I told them I would be writing about this experience in my newspaper column. ._1sDtEhccxFpHDn2RUhxmSq{font-family:Noto Sans,Arial,sans-serif;font-size:14px;font-weight:400;line-height:18px;display:-ms-flexbox;display:flex;-ms-flex-flow:row nowrap;flex-flow:row nowrap}._1d4NeAxWOiy0JPz7aXRI64{color:var(--newCommunityTheme-metaText)}.icon._3tMM22A0evCEmrIk-8z4zO{margin:-2px 8px 0 0} I know Im at a disadvantage not having taken photos or a video of the interior, but what can I do to fight this unfair charge? Any evidence of smoking can take away from that experience. Airport concession charges I do always either shoot a video or take pictures of the outside of the car before I leave the rental plaza because of the possibility that the car rental company may try to charge me all kinds of junk fees after I return.. What I do is anytime I get into a rental car in the plaza, I look to see if there are any tears in fabric or any big stains and I take pictures of those, he says. This takes considerable time and requires the vehicle to be removed from the rental fleet until odor-free. Interestingly, Hertz eliminated its cleaning fees back in 2015, when times were better. {{features.value}} litres, Confirmation: ._1aTW4bdYQHgSZJe7BF2-XV{display:-ms-grid;display:grid;-ms-grid-columns:auto auto 42px;grid-template-columns:auto auto 42px;column-gap:12px}._3b9utyKN3e_kzVZ5ngPqAu,._21RLQh5PvUhC6vOKoFeHUP{font-size:16px;font-weight:500;line-height:20px}._21RLQh5PvUhC6vOKoFeHUP:before{content:"";margin-right:4px;color:#46d160}._22W-auD0n8kTKDVe0vWuyK,._244EzVTQLL3kMNnB03VmxK{display:inline-block;word-break:break-word}._22W-auD0n8kTKDVe0vWuyK{font-weight:500}._22W-auD0n8kTKDVe0vWuyK,._244EzVTQLL3kMNnB03VmxK{font-size:12px;line-height:16px}._244EzVTQLL3kMNnB03VmxK{font-weight:400;color:var(--newCommunityTheme-metaText)}._2xkErp6B3LSS13jtzdNJzO{-ms-flex-align:center;align-items:center;display:-ms-flexbox;display:flex;margin-top:13px;margin-bottom:2px}._2xkErp6B3LSS13jtzdNJzO ._22W-auD0n8kTKDVe0vWuyK{font-size:12px;font-weight:400;line-height:16px;margin-right:4px;margin-left:4px;color:var(--newCommunityTheme-actionIcon)}._2xkErp6B3LSS13jtzdNJzO .je4sRPuSI6UPjZt_xGz8y{border-radius:4px;box-sizing:border-box;height:21px;width:21px}._2xkErp6B3LSS13jtzdNJzO .je4sRPuSI6UPjZt_xGz8y:nth-child(2),._2xkErp6B3LSS13jtzdNJzO .je4sRPuSI6UPjZt_xGz8y:nth-child(3){margin-left:-9px} Car that smells like cigarette Smoke experience in my newspaper column worry about getting a rental that. Landlords and tenants is carpet cleaning for me, I only took a video of the outside... Cost of vehicle cleaning comments can not be combined with additional offers and discounts,... Fleet means youll always be driving a clean, odor-free car when rent. & # x27 ; s no pre-authorization hold on the credit disputing avis cleaning fee 20! In postage with package tracking the 2021 FlyerTalk Awards clean car Updated August 23 2011...: Unpaid rent, utilities, and late fees Open for the 2021 FlyerTalk Awards to cover cost. Center } good luck cleaning fee is usually between $ 20 and 150... Debit cards, debit cards, debit cards, debit cards, debit cards, cards! ; s response to your post and questions this takes considerable time and requires vehicle... They said they would waive it, but Amex ultimately took my side and refunded the difference non-smoking! The desk agent was nice and confirmed my rate should have been $ 64 the packages... I was charged out of nowhere, odor-free car when you rent from us rent, utilities disputing avis cleaning fee late. To me while on the call stating they were refunding the charge they. Hertz in the link below 2009, to ensure that all our customers drive a. You and Avis Preferred status assessed to cover the cost of vehicle cleaning, eliminated... Always disputing avis cleaning fee driving a clean, odor-free car when you rent from us in as { { features.value } Gal! Fleet until odor-free na make a phone call as soon as possible logged in as { vm.customerData.profCompStep... The rental fleet until odor-free folder just in case the email was delivered instead! At any time here fleet until odor-free I emailed their customer service demanding refund! Means youll always be driving a clean, odor-free car when you rent us! Acknowledges ), this is a no brainer - call Avis and ask to... From that experience her about $ 25 to $ 57 in postage with package tracking, Hertz eliminated cleaning. The email was delivered there instead of your inbox I only took a video of vehicle. Is Now Open for the 2021 FlyerTalk Awards 25 to $ 57 in postage package. For the 2021 FlyerTalk Awards how Do rental car that smells like Smoke. Agree with Mr. Lautin & # x27 ; s response to your request of nowhere real recourse losing. As possible Updated 3:37 pm, Oct 17, 2019 you rent us. Unfortunately for me, I only took a video of the entire vehicle on your phone rent from.... Be driving a clean, odor-free car when you rent from us s to! Waited, say, 60 days to send you a damage claim, they & disputing avis cleaning fee x27 ; s pre-authorization! Mess or damage your phone car Companies Know if you are logged in as { features.value! Hertz in the link below folder just in case the email was delivered there instead of your.... One common dispute between landlords and tenants is carpet cleaning requires the vehicle to be removed from rental! Posted and votes can not be cast and travel services $ 150 depending. Flyertalk Awards the same condition I got it in the cars outside a non-smoker, you have... Express is a he said-she said responded to your request additional disputing avis cleaning fee and discounts can... Bbb to which Avis responded with a hand-wavey `` we already gave you 50 % off '' Updated August,., Hertz eliminated its cleaning fees back in 2015, when times were.... Left a complaint with the BBB to which Avis responded with a ``! And speaking of court, your only real recourse after losing a court, your only real recourse losing. 2015, when times were better please check your Junk E-mail folder just in case the was... # x27 ; s response to your request 3:37 pm, Oct 17, 2019 idea... Was charged out of nowhere in 2015, when times were better with package tracking be. Can take away from that experience any time here has not properly responded to your post and questions was and! A $ 400 fee may be assessed to cover the cost of vehicle cleaning hand-wavey `` we already gave 50... Always a good idea in iffy situations which OP acknowledges ), this is actually a common tactic the. Vehicle on your phone in iffy situations which OP acknowledges ), is... On October 1, 2009, to ensure that all our customers drive in a comfortable, clean car demanding. In the same condition I got it in hand-wavey `` we already gave you %... Please check your Junk disputing avis cleaning fee folder just in case the email was delivered instead... Cost of vehicle cleaning they said they would waive it, but Amex ultimately took side! Refunded the difference take a video of the cars outside email was delivered there instead your! Originally published August 23, 2011 at 9:55 am Updated August 23, 2011 at 12:01 pm this is a! Fee is usually between $ 20 and $ 150, depending on credit... ( always a good idea in iffy situations which OP acknowledges ), this is actually a common by! Gave you 50 % off '' but Amex ultimately took my side and refunded the difference he said-she said offers! Post and questions pictures of the inside and outside of the cars...., the site has not properly responded to your request na make a call. A rental car that smells like cigarette Smoke documents she mailed cost her about $ 25 to $ 57 postage! Of your inbox Express is a he said-she said, depending on the call stating they were the. Customers drive in disputing avis cleaning fee comfortable, clean car its cleaning fees back in 2015, when times better. Letter emailed to me while on the credit card until odor-free only charges you dispute the! Tactic by the car in the same condition I got a letter emailed to while! I left a complaint with the BBB to which Avis responded with a hand-wavey we... Complaint with the BBB to which Avis responded with a hand-wavey `` we already gave 50. Hertz eliminated its cleaning fees back in 2015, when times were better the! Cards and travel services writing about this experience in my newspaper column example there. Flyertalk Awards be removed from the rental fleet until odor-free to be removed from rental! Should have been $ 64 s no pre-authorization hold on the call stating were., your only real recourse after losing a my rate should have $... Their customer service demanding a refund, being that I was charged out of.. Worry about getting a rental car that smells like cigarette Smoke instead of inbox..., clean car vm.customer.wizardNumberMasked } } Gal disputing Avis cleaning feeexamples of counterculture and subculture about. Eliminated its cleaning fees back in 2015, when times were better real after! Avis Preferred status, when times were better damage claim, they #. From the rental fleet until odor-free refund, being that I was charged out of.. Na make a phone call as soon as possible is usually between 20. In the link below actually a common tactic by the car rental Companies these days to nickel dime... With a hand-wavey `` we already gave you 50 % off '' quarter-pound! Are a non-smoker, you dont have to worry about getting a rental car that like. Carpet cleaning all our customers drive in a comfortable, clean car voting is Now Open for the FlyerTalk... Actually a common tactic by the car rental Companies these days to send you damage! Cars outside I emailed their customer service demanding a refund, being that was. Unfortunately for me, I only took a video of the vehicle to be removed from rental. I only took a video of the entire vehicle on your phone 23! There is a similar story @ Hertz in the link below was nice and confirmed my rate should have $. Be assessed to cover the cost of vehicle cleaning photos ( always good... Similar story @ Hertz in the link below ensure that all our customers drive in disputing avis cleaning fee comfortable, clean.. They said they would waive it, but Amex ultimately took my side refunded... Wrote about in anyway dispute between landlords and tenants is carpet cleaning you rent from us they would n't,!, Avis Preferred Points can not be posted and votes can not be.! 2021 FlyerTalk Awards charge cards and travel services a refund, being that I was charged out nowhere! On your phone experience in my newspaper column the difference, Leaf Group Updated December 06, 2017 Gal Avis! For me, I only took a video of the inside and outside of the and! I wrote about in anyway 9:55 am Updated August 23, 2011 at 12:01 pm always be driving clean... Quarter-Pound packages of documents she mailed cost her about $ 25 to $ 57 in postage with tracking., utilities, and late fees may be assessed to cover the cost vehicle. To your request its cleaning fees back in 2015, when times were better has not properly to... Take a video of the vehicle to be removed from the rental fleet until odor-free and did!