Schools give MetroCards to eligible students at the beginning of the fall, spring, and summer terms each school year. Pay-Per-Ride (Regular) MetroCard: Ask a station agent for a postage paid envelope or mail your damaged card to: MetroCard Customer Claims For buses and trains, you can prepay or get passes for 1 day, 7 days and 31 days. [62] However, although the AirTrain fare is also payable using a regular Pay-Per-Ride MetroCard, no discount is given for Pay-Per-Ride cards. 888.SMARTRIP (MF, 7 AM8 PM), Washington Metropolitan Area Transit Authority. Funding, Equity & Options for subways and buses include Pay-Per-Ride, 7-Day (Weekly), and 30-Day (Monthly) Unlimited Ride. Next, touch your Go-To Card to the Go-To logobelow the screen. The database also stores a list of MetroCards that have been invalidated for various reasons (such as lost or stolen student or unlimited monthly cards), and it distributes the list to turnstiles in order to deny access to a revoked card. No. For pay-per-ride cards, the maximum initial amount is $100. All Bee-Line and NICE services (including services signed as express) are local services for purposes of the fare except for the BxM4C. To reduce this, a one-time payment may be made online before the balance drops below $20. If your card type does not match one of the patterns above, your card does not need to be replaced at this time. [102] All transfers are good for two hours and 18 minutes. All other customers may board via any of the three doors on Select Bus Service buses. More importantly, you'll be giving us valuable feedback that we share with our team to make your commute better. One bus-to-bus transfer is allowed;[105] however, transfer between buses and subways in either direction are not allowed. Improvements, Riders [91]:Appendix II. People with disabilities are required to submit documentation that conrms their disability status. It was the "highest priority" for then-MTA Chairman Richard Ravitch. Note that if we mail a new card to you (e.g., to replace a lost card), we automatically register the card on your behalf. If you believe the card still has value, call Customer Relations (612-373-3333) or visit a. to report the error. Also, gold MetroCards allow groups of people (up to four) to ride together using a single pay-per-swipe MetroCard. Please indicate the type of your card by matching the serial number on the back of your card with the pattern that is circled on the images below. A: Please check the top left corner on the back of the MetroCard. This page was last edited on 25 January 2023, at 00:26. If you need to reload an unregistered card, visit this page. [70], The Fair Fares MetroCard pilot program was implemented in January 2019. The MetroCard, meanwhile, costs $1 and offers weekly and monthly discounts among other reduced-fare options. [100], All transfers with MetroCard or OMNY are free from bus to subway, local bus to local bus, and subway to local bus (only one transfer per fare paid unless otherwise stated below). This is the quickest way to find your serial number. Doing it by credit card number would be particularly helpful, because that could allow looking back at many months of Metrocard usage. Answer (1 of 11): Every metro card has a unique serial number and they have details of all transactions related to that card. This is very important! Can I purchase an All-DayPass or 24-HourPass with my Go-To Card? Buy a Day Pass online, at rail ticket machines or at Metro Transit stores. Is Raising Fares and Tolls; One Subway or Bus Ride Will Cost $2.75", "$121 For a Monthly MetroCard! The best way to find HP product information or to confirm your warranty status is to find your product name and model number (or Product NO or P/N on labels) and serial number (or Serial NO, S/N, or SN on labels). You can sign up to join the community of customers who fill out our quarterly Customers Count survey. Later issues of Senior Citizen and Disability MetroCards are uncolored (all white with black printing on back with photo, gold face remains unchanged) for gender neutral requests. Secure .gov websites use HTTPS The idea behind serial numbers is to identify a specific item, much like how a fingerprint identifies a . 7-Day Unlimited Ride MetroCards are $33 and are good until midnight on the 7th day. PATH also accepts 2-Trip PATH MetroCards, which cost $5.50 and are also valid only on PATH. Metro Transit is a service of the Metropolitan Council. Reload Your Fare Card. Punch, New Token, Then No Token", "Automated-Card System Chosen To Collect Fares in New York", "3,000 Subway Riders, Cards in Hand, Test New Fare System", "On MetroCards' Flip Side, Art Exhibits That Catch Collectors' Eyes", "Hop On, Hop Off: The Unlimited Metrocard Arrives", "The Transit Increases: Overview; Transit Authority Seeks an Increase in Fares and Tolls", "Facing the Pain Of Rising Fares, And Riding On", "Starting April 1, 2007 Westchester Bee-Line buses are equipped with new fareboxes that accept both coins and MetroCard", "M.T.A. You can also fax a note with the SmarTrip card serial number, your name, address, and email address to 202-962-1035 or mail the same information to: SmarTrip Regional Customer Service CenterPO Box 220568Chantilly, VA 20153. Typically this is done only when cards are lost or stolen, but if circumstances permit, the number can be used to track use of the card for other reasons by using an MTA Freedom of Information Law (FOIL) request. You can download the questionnaire from MTA's website as well, fill it in, and send it to MetroCard Customer Claims130, Livingston StreetBrooklyn, NY 11201-9625. The BxM4C Bee-Line Bus deducts $7.50 per trip, and no free or discounted transfers are allowed to or from that route. Provide the MTA phone representative with the MetroCard number and any other information the representative requests. Access-A-Ride customers do not use a Fair Fares NYC MetroCard. The value is stored magnetically on the card itself, while the card's transaction history is held centrally in the Automated Fare Collection (AFC) Database. Subway, Staten Island Railway, Roosevelt Island Tramway, or local/limited/Select bus uses, cost $2.75 per trip and usually allow one valid transfer, though two transfers may be allowed depending on which routes are being used (see below). {"smallUrl":"https:\/\/www.wikihow.com\/images\/thumb\/a\/a7\/Check-Your-Metrocard-Balance-Step-1.jpg\/v4-460px-Check-Your-Metrocard-Balance-Step-1.jpg","bigUrl":"\/images\/thumb\/a\/a7\/Check-Your-Metrocard-Balance-Step-1.jpg\/aid9812943-v4-728px-Check-Your-Metrocard-Balance-Step-1.jpg","smallWidth":460,"smallHeight":345,"bigWidth":728,"bigHeight":546,"licensing":"