Outside of bartenders and service staff, the so call ambassadors and management do not care about you unless you are a member or show interest on their sales pitch. Fantastic resort for quiet relaxing! This is the perfect setting for those who want to escape the everyday with a tropical change in latitude. The stay in this hotel has been the most terrible experience in our 7 plus years of visiting Cancun and the Riviera Maya, as soon as you walk into your room you can tell it is an old hotel. Sun's out, fun's out. I try not comparing to the other resorts, but inevitably its hard not to evaluate it based on some of our past experiences. Great time meeting other guest. Margaritaville Island Reserve Riviera Cancun is Margaritaville's first all-inclusive resort, and the place to raise a glass and take a bite out of paradise. Our room was beautiful well appointed, with a great view of the beach. Your comments have been discussed in great detail in order to identify where immediate improvements can be made to perfect our experience. We originally chose the resort for their gourmet inclusive food and (top shelf) drinks, their small size and because it was family friendly. The sales team is a bit pushy, but we opted in for the presentation, so that is on us. Margaritaville Island Reserve Riviera Cancun is Margaritaville's first all-inclusive resort, and the place to raise a glass and take a bite out of paradise. Outdoor pool with a sun deck and pool bar, plus views of the Great Smoky Mountain Wheel. Fins up! They were constantly cleaning the area, sweeping, trimming. Theres always something going on at Margaritaville Island Reserve Riviera Cancn, from exciting events to exclusive deals to new facilities for you to enjoy. Fins up! We hosted our wedding here and it could not have been more fabulous. Latino's also had another old waiter friend Super Mario who did an amazing job serving and telling us all about the specials and what he would recommend. Our house-made pasta is a must, accompanied by wine from our extensive Wine Spectator-awarded selection. Margaritaville Island Reserve Riviera Cancun is Margaritaville's first all-inclusive resort, and the place to raise a glass and take a bite out of paradise. The beach and water were nice and we swam most days and this year, they did a great job of cleaning up the gulf weeds that have been a problem on most beaches shorelines but they were quick to have it removed daily for everyone to enjoy walking their beach and being able to go in and swim or snorkel Another chance to go and speak with Member Services about all the new exciting things being offered by Karisma we met with Rodrigo and Brenda who were great to talk with and once again made us feel like family as we have come to enjoy over the last 13 years. Stay at Margaritaville Resorts and Hotels in Paradise Visit MargaritavilleResorts.com Enjoying the view from Margaritaville Island Reserve Riviera Cancun? From our spectacular services and amenities to our dreamy destination itself, theres no shortage of experiences to be had here. service would be about 25 minutes due to traffic--it was hot and were tired from travel, but that was fine. Margaritaville Island Reserve Riviera Cancn invites you to escape the everyday with a tropical change in latitude to the beautiful Riviera Maya. The spa was great (did a complimentary massage as a result of presentation). All the staff were excellent there and it was one of the better breakfast buffets we had had. The hotel has 4 "pools", 2 of them are ankle dee kiddy pools, one is about 2.5 ft deep and the other about 3 ft deep. Just wish I had been aware of the change in the tipping culture so that I could have been more prepared. Overall this was a great stay. The Cancun-area all . The pools are lovely again very clean but a bit chilly. They all made us feel so welcome!! Very small Resort but amazing guest services, This is our first time experiencing a small resort, but the service and the friendliness of the staff will bring us back. Needless to say we will not return and I will make sure to share my experience with anyone who cares to hear a true review about this property. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. This property is a great place to bask in the sun with a beachfront location, beachfront dining, and beach cabanas. It was a pleasure hosting you and we certainly hope Margaritaville Island Reserve Riviera Cancun, by Karisma - All Inclusive becomes your resort of choice during future travels. Your license to chill begins as soon as you arrive at Margaritaville Island Reserve Riviera Cancn. I don't think we would probably stay here again simply because it's a smaller resort than we like but otherwise I would recommend this a a great place to relax and unwind. Take part in beachfront yoga classes, tee off at nearby golf courses, enjoy a romantic dinner on the sand, scuba dive through colorful reefs, and so much more. Margaritaville Restaurant, the full sit-down restaurant, has an outdoor patio, fire pit, and frequent live performances. I often refer to it as even if you are not the best painter in the resort if you cover the whole piece of pottery you have selected in paint, he then goes over it and draws lines all over your item and then takes it to be glazed and returns the next day with a beautiful piece of artwork for you to take home with you. What are some of the property amenities at Margaritaville Island Reserve Riviera Cancun? Fins up! This was news to us as previously all top shelf liquors were included. Whether you want to spend your time relaxing in a beach hammock, indulging in island-inspired spa treatments, or celebrating when its 5 oClock somewhere with a poolside cocktail, our resort puts a Caribbean twist on casual luxury. Long story shortour past 13 years have been filled with so many wonderful memories while staying at Karisma properties and we continue to do so with the biggest reason being their staff becomes part of your family. It comes out in a large can and they lift it off and it is a tower of nachos. The food left a lot to desire as well, with only 2 "specialty" dinner restaurants with terrible menu options and a buffet restaurant with very little options and bland food. Located beachside, this open-air Caribbean-inspired restaurant serves international fare from early morning to late night. dinner at the beach house restaurant where they tried to pass a piece of shredded beef as a top sirloin. Most dinners we alternated between Latino's and Frank and Lola's. Swim up to our pool bar and picture yourself stranded on a sandbar. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. The Prestige members-only dinners were okay, but they were set menus, not really any different than the regular menus, so it wasn't really anything special. Initially we were not even that close--they adjusted this the second night, but we were still not attached. Guests can enjoy a swimup bar, free breakfast, and an on-site restaurant during their stay. Thank you again for your review, and we look forward to hosting you here at Margaritaville Island Reserve Riviera Cancun, by Karisma - All Inclusive many times more in the future! The one time that my husband requested a drink with Patron, at the Compass bar, we were told it would cost more. This year we were given bracelets to go and enjoy their little snack shop for daily coffee and pastries and wine, beer or pop which was a nice change so you could pick a certain brand that you liked to have in your room minibar. All the food was great but we loved the breakfast and lunch at the beach house our service from Emilio J Satana and omelettes from Al Varro was great and not to forget Tony he served my husband the best porterhouse steak hes had anywhere. 12-minute drive to Dollywood. Yes, free parking is available to guests. Great resort! 4 outdoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, body wraps, and facials. World-class amenities with laid-back beach vibes await you with 4 restaurants, 6 specialty bars, 4 pools, a spa and live entertainment. Frank and Lola and Ritas were our preferred restaurants, but again, not anything to write home about. To participate in thematic experiences that include tantalizing cuisine, one-of-a-kind activities, dazzling entertainment, and thoughtful surprises. Thank you again and we look forward to your next visit to Margaritaville Island Reserve Riviera Cancun, by Karisma - All Inclusive Fins up! Please do not expect to find top shelf drinks at this resort. Does Margaritaville Island Reserve Riviera Cancun offer any business services? Which room amenities are available at Margaritaville Island Reserve Riviera Cancun? The rest=3 stars. Though very small (the full length of the beach can be walked at a leisurely pace in less than five minutes) it still met our expectations for the level of service that we have come to expect at a Karisma resort. Follow Us @Margaritaville Fatima was a great concierge, she took care of everything we wanted. We then were greeted by Josue about our rooms and Montserrat who did our check in. Hotels near Margaritaville Island Reserve Riviera Cancun, Margaritaville Island Reserve Riviera Cancun Features, Margaritaville Island Reserve Riviera Cancun Pool, Margaritaville Island Reserve Riviera Cancun Rooms, Adults Only and Adult Friendly Resorts Puerto Morelos, Puerto Morelos All Inclusive Family Resorts, Puerto Morelos All Inclusive Honeymoon Resorts, Puerto Morelos Cheap All Inclusive Resorts, Hotels near Tequila Factory Cancun and Villas, Hotels near Galeria Arte Zissimo arte contemporano, Hotels near (PCM) Playa Del Carmen Airport. Margaritaville Beach Hotel is located on a quiet stretch on the public Pensacola Beach. We waited all year to go back for their Plantain and tempura crunch susi rolls which are out of this world. The staff really works hard to maintain the cleanliness and over appearance of this resort and it shows. Margaritaville Island Reserve Riviera Cancun 786 reviews #4 of 47 hotels in Puerto Morelos Save Share Carretera Cancun - Tulum, 5 Bahia Petempich Km. Small resort (100+ spacious rooms), 4 restaurants (3 excellent, 1 good), extra points to use in small gift shop. 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