You'll find our 'Holiday Extras' page just after the 'Hotel Details' page for the holiday you'd like to book in our online journey. Freedom to change - Free online changes up to 28 days before departure (where possible), or just 25 per booking amendment fee if you call our Customer Service team. Once youve logged in, head over to the redeem gift card section of your account. Where an upgraded vehicle is required for the purpose of carrying your mobility aid or to safely transport you to and from your hotel, an additional fee may be required to book this service. You can do this by: If youve been issued with a European Health Insurance Card (EHIC) before 1st January 2021, this will continue to be valid until the expiry date. 27 days to 14 days: 75% of your booking value. These T&Cs are supplementary to ourBooking Conditions. Intercom: Best Chatbot for Customization. You can apply for a GHIC on the NHS website. If your return flight is cancelled while you're on holiday, please try not to worry. Will I need to pay any deposits or local taxes at my hotel? Will I be covered if I book excursions locally while Im on holiday? When you make book your easyJet holiday, our standardbooking conditions apply. Im travelling to Europe following the UK's withdrawal from the EU. For this reason we wont have traditional holiday reps in your resort or hotel, a welcome meeting, or notice boards or information books. . What happens if I have an issue with my luggage? Their online chat is also Where can I find information about how I can ensure my safety and wellbeing while Im away? Your hotel reception can confirm the times to you when you arrive. Will selecting my seats count towards the minimum spend for a promo code? Book your perfect package holiday now. You can monitor your flight by using our flight tracker. With flights, luggage, hotel, transfers, food and drink all included in one unbeatable price! If your question is about an easyJet flight voucher, unfortunately these cant be used for an easyJet holiday right now, we're sorry about this. Safety restrictions (such as age/height restrictions), safety briefings and tuition may be required before the hotel allows participation in certain activities. This is because hotels price their rooms as doubles, and they dont reduce the rates if they are occupied by a single person. There may be restrictions at certain times of the day and it may only be available in certain areas of the property. Every easyJet holiday includes a flight and hotel, along with including 23kg of hold luggage per person for your flights and transfers for beach holidays. Offer may be changed or withdrawn without notice. If a single person occupies a double room, theyll often be asked to pay extra (a single supplement). Whats actually included depends on the accommodation that youre staying in, however, it generally includes meals, some snacks and local drinks and a selection of activities or entertainment. Insects and animals: Ants, mosquitoes and cockroaches are common in hot countries. Will I have to pay any additional fees to use the hotels facilities? Subject to change without notice. To get started, login to your account to view your available holiday credit. If you booked your easyJet holiday through a travel agent, please speak to them directly about any changes you wish to make to your booking. Jet skis and other such watercrafts should only be used with appropriate safety equipment and under the supervision of the instructor. UK departures only. Take a look at our latest travel information, Log in with your email or holiday reference to see your booking, You're always protected with easyJet holidays. Air conditioning may be restricted to particular times of the day and to the hottest months of the summer. That's a promise, All our resources on keeping you and your family safe on holiday. Some bars and restaurants may also not be free of charge. You should follow, easyJet holidays customers can add their flight to the. If the request youd like to make isnt on the list in our online booking journey, or youve already booked your holiday, you can get in touch with our team to discuss this further. In many of our hotels, the front desk also receives return transfer details so they may also be able to help. This deposit amount is decided by the hotels directly rather than by us. 59 days to 28 days: 60 per person (loss of deposit). From 27 March 2022, well operate flights from/to both the North and South Terminals at London Gatwick. Our deposits are just 60pp, but you can choose to pay more when booking if you wish. Its your responsibility to ensure that your party meets your destination countryFCDO entry requirements. Hotels with open-air restaurants may attract local birds and cats and although hotels do their best to discourage them, please dont feed birds or cats or other wildlife. Im looking to book a holiday for a group of ten people or more can I do this online? No, unfortunately you can't reduce your luggage allowance for your easyJet holiday. Maximum total size (length + width + height) = under 275cm. If you have a particular hotel in mind, give our Sales team a call on. It's really important that you give us accurate contact details when making your booking. If you havent received this, you can login to your account and view your booking, where youll also be able to see and download your travel documents (including your ATOL certificate). Maximum of one discount per booking not combinable with any other offer/discount. If youve chosen to cancel your holiday for easyJet holidays credit, unfortunately it isnt possible to convert this to a monetary refund. It is your responsibility to secure the appropriate passport, visa and other immigration documents required for your holiday, and / or to comply with any health formalities required. If you have any questions about Promo codes sent directly to individual customers are intended solely for that customers use - sharing of promo codes by any means is not permitted and will invalidate the promo code. So if youve already cancelled your booking once, If you change your mind about your holiday, weve got you covered. the only option I was offered within 10-20 minutes of booking was a After hours chatbot. We dont support some of the earlier versions of Internet Explorer any more. The carrier covers a network of over 1,000 routes in WebAn AI chatbot is any app that users interact with in a conversational way, using text, graphics, or speech. You can expect the following at an all-inclusive hotel: Identification: on arrival you may be given an identification bracelet or card to be shown when ordering drinks, meals. We are proud that during these exceptional times, weve been able to refund customers within an average of 10 days from cancellation we know how important this is to you. Hotels may limit or restrict the service of alcohol according to local laws. Offer may be changed or withdrawn without notice. Interactive Dashboards To Discount cannot be used in conjunction with Free Child Places. You can visit our website,where youll be able to browse, tailor and buy your trip at the click of a few buttons. Can I use my easyJet holidays credit towards a flight only deal? Next youll be introducing the spaCy similarity() method to your chatbot() Instead, if youre on one of our beach breaks, well be on hand at the airport to meet you and get you safely on your way to your hotel. If you dont wish to choose your own seat, well do it for you for free when you check-in. If we believe this is likely to have a significant effect on your hotel well try and tell you at the time of booking or, if you have already booked, youll be contacted before departure if theres time. Cocktails, international drinks/brands, premium brands and fruit juices are not available unless stated. If your holiday includes a transfer, please get in touch with our team before adding an extra bag or sports equipment, as there may be an additional cost for the transport of these items. We're on a mission to make a positive impact through travel. We know when youre away, your time is precious. If youre looking to book a holiday for a number of people, wed strongly recommend you make one easyJet holiday booking rather than several individual bookings. Make sure you get your passport stamped when entering Morocco. You can find out more about what theyve got to offer here. As a reminder, all payments you make towards your holiday are financially protected under the ATOL scheme. Can I use an easyJet flight voucher to buy an easyJet holiday? I booked my holidayon or later than 1st November 2022. There may be a local charge for air conditioning in some rooms. Our easyJet Chatbot is now available on easyJet.com . If youve already booked and have a flight reference (you can find this by logging into your account and viewing your booking this will usually start with a K), you can add extra bags or sports equipment on the easyJet website or via the app right away. When and how can I purchase a large cabin bag? Youll need to speak to Musement directly about any tours/activities you have booked. Free Chatbot Platform: BotPenguin. Baby changing bags are allowed as an additional free item and we have factored space for these on board. Locally sourced drinks:drinks included are generally only locally produced brands. If you or one of your party fall ill or have an accident during your holiday, seek medical advice and report it to reception immediately. The Best Chatbots of 2023. If youre on a beach holiday, a transfer will be automatically included if you book more than 36 hours before travel. Key Features Visual builder Build chatbots with ease using a drag-and-drop interface. Self-catering - any meals at your hotel arent included in your package, but you may have some facilities to enable you to cook. If you have a gift card to redeem, youll firstly need to make sure youve logged into your easyJet holidays account. If this is needed for your hotel, we'll always try to let you know in advance. Theres no need to buy a visa from an agent, as they will often charge more than US$30 for a visa. I'm 28 days or more away from my departure date: If youre looking to make substantial changes to your easyJet holiday (such as changing your destination or dates), youre able to cancel your holiday online, with the option of a full refund in easyJet holidays credit, or receiving your deposit as easyJet holidays credit and having any further payments refunded to your original method of payment for your booking. Prices are from various UK departure airports with easyJet, including 23kgs luggage. At a technical level, a chatbot is a computer program that simulates human conversation to solve customer queries. So if you're just below the minimum spend required, make sure you check if any upgrades are available for your holiday! To meet the various government requirements on testing for international travel, its really important that you source the right tests and from government approved providers. Find out more on our dedicated page. To pay off your balance, simplylogin to your accountand view your booking, where youll be able to pay an instalment or the full balance of your holiday. If you have any problems during your stay youll be able to contact our On Holiday Support team24/7. However, if the disruption was caused by weather, industrial action, air traffic control restrictions or other reasons beyond our control, you wont be eligible for compensation. Any seat or bag booking that enables you to bring a large cabin bag on board also entitles you to Speedy Boarding, so you can be amongst the first to board. FAQ chatbot. Here the weather and statement variables contain spaCy tokens as a result of passing each corresponding string to the nlp() function.. Save and close your file. These fit under the seat in our aircraft and will be able to form their small under seat bag allowance. Answer questions 24/7. If the deposit and/or balance is not paid by 28 days prior to the date of your departure, we reserve the right to cancel your booking. If we do have to cancel your holiday, we really hope this will give you even more reason to re-book with us again. How EasyJet is scaling to new highs with AI The low-cost airlines digital director, who also looks after the holiday division, explains to TechInformed how the firm Please ensure that your server understands what you are asking for. Tourist taxes may apply when staying in some cities or countries. Please take the time to review all the resources weve made available. Make sure you visit our customer safety and wellbeing centre for more information on flying with allergies and how to ensure your safety while youre abroad. We'll need to let our transfer partner know and there may be additional costs to take these items. Check your room descriptions carefully to see whats included. GSTC manages global standards for sustainable travel and tourism, and acts as the international accreditation body for sustainable tourism certification. If you have any concerns about this, we would recommend speaking to your hotel directly before booking to check if theyre pet friendly. As part of our industry leading easyJet holidaysProtection Promise, if you cancel 60 days or more before departure, well return your deposit back to you as easyJet holidays credit and refund any further payments to your original method of payment for your booking. How do I use my easyJet holidays voucher or add a promo code? Changes are subject to paying any difference in holiday cost. What if easyJet holidays cancels my holiday? Booking Conditionsapply. If a booking including this discount is changed/cancelled, the discount will no longer be valid on the new/amended booking. Chatbots are a one-off investment that assists firms by cutting down on staffing expenses. 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